Privacy Policy
Last Updated: January 19, 2026
At Charles Lee Sourcing, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.
Click each section to learn more about our privacy practices.
1. Information I Collect
I collect information that you provide directly to me when you: Personal Information: • Name and contact information (email address, phone number, WhatsApp) • Company name and business information (if applicable) • Product specifications and sourcing requirements • Communication preferences Automatically Collected Information: • IP address and general location data • Browser type and device information • Pages visited and time spent on the website • Referring website addresses • Basic cookies for website functionality Business Information: • Product sourcing requirements and specifications • Supplier preferences and feedback • Order details and project documentation • Communication history (emails, WhatsApp messages) • Photos and documents you share for sourcing projects I do not knowingly collect information from individuals under 18 years of age. Note: As a solo business owner, I personally handle all client information with the utmost care and confidentiality.
2. How I Use Your Information
I use the information I collect for the following purposes: Service Delivery: • Provide sourcing and supply chain services • Communicate with you about your projects via email and WhatsApp • Coordinate with suppliers on your behalf • Conduct factory visits and quality inspections • Send project updates, reports, and photos Business Operations: • Respond to your inquiries and consultation requests • Improve my website and services based on your feedback • Manage bookings and scheduling • Keep records for ongoing and future projects Payment Processing: • Process payments through secure third-party processors (Stripe, PayPal) • I do not store your complete payment card information • Issue invoices and receipts Marketing Communications (Optional): • Send occasional newsletters with sourcing tips and industry insights • Provide updates about my services • You can opt-out anytime by replying to any email Legal Compliance: • Comply with applicable laws and regulations • Maintain business records as required • Protect my rights and your interests As a one-person business, I personally review and handle all your information. Your data is never shared with employees or internal teams because there are none.
3. How I Share Your Information
As a solo business owner, I am very selective about sharing your information: With Your Consent: • I share necessary information with Chinese suppliers when sourcing products for you • I always inform you before sharing your specifications or requirements • You control what information I share with suppliers Service Providers I Use: • Payment processors: Stripe and PayPal (for secure payment handling) • Email service: For sending communications and reports • Website hosting: For maintaining this website • WhatsApp: For direct communication with you • These providers are bound by their own privacy policies and security standards Legal Requirements: • When required by law or legal process • To protect my rights or your safety • In response to valid government requests Business Transfers: • In the unlikely event I sell my business, your information may be transferred to the new owner • You would be notified in advance of any such transfer What I Do NOT Do: • I do NOT sell your personal information to anyone • I do NOT share your product ideas with other clients or competitors • I do NOT use your information for any purpose unrelated to your projects • I do NOT have staff or employees who access your information Your information stays between you, me, and the suppliers we work with (with your permission).
4. Data Security
I take the security of your information seriously and implement appropriate measures: Technical Measures: • Secure website with SSL encryption (https) • Password-protected email accounts • Secure cloud storage for project files • Regular software updates and security patches • Antivirus and firewall protection on my devices Personal Practices: • I use strong, unique passwords for all accounts • I lock my devices when not in use • I do not access client information on public WiFi without VPN • I regularly backup important data securely • I delete unnecessary files and old communications Communication Security: • Email communications are encrypted in transit • WhatsApp uses end-to-end encryption • Sensitive documents shared through secure methods • I do not discuss your projects in public places Payment Security: • I do not store your complete credit card information • All payments processed through secure third-party processors (Stripe, PayPal) • I only see transaction confirmations, not your full payment details Physical Security: • Project documents stored securely • No unauthorized access to my workspace • Confidential materials properly disposed of when no longer needed Important Note: While I implement reasonable security measures, no method of transmission over the internet is 100% secure. However, as a solo operator, I personally oversee all security practices and am directly accountable for protecting your information.
5. Your Privacy Rights
You have the following rights regarding your personal information: Access Rights: • Request a copy of all information I have about you • Ask what information I've collected and how I'm using it • I will provide this within 30 days of your request Correction Rights: • Request correction of any inaccurate information • Update your contact details anytime • Just send me an email or WhatsApp message Deletion Rights: • Request deletion of your personal information • I will delete your data unless I need to keep it for: - Completing ongoing projects - Legal or tax requirements (typically 7 years) - Resolving disputes Restriction Rights: • Ask me to stop using your information for certain purposes • Request that I only store your data without using it • I will honor reasonable requests Data Portability: • Request your information in a common format (PDF, Excel, etc.) • Transfer your data to another service provider • I will provide this free of charge Opt-Out Rights: • Unsubscribe from marketing emails anytime (link in every email) • Ask me to stop contacting you for marketing purposes • I will still contact you about active projects How to Exercise Your Rights: Simply contact me directly: 📧 Email: charles@charlesleesourcing.com 📱 WhatsApp: +86-133-1083-5553 I will personally respond to your request within 30 days. As a solo business owner, I can respond quickly and directly to your privacy requests without bureaucratic delays.
6. Cookies and Tracking Technologies
I use minimal cookies and tracking technologies on this website: What Are Cookies: Cookies are small text files stored on your device that help the website function properly. Cookies I Use: Essential Cookies: • Required for basic website functionality • Remember your language preference • Maintain security during your visit • Cannot be disabled without affecting website performance Analytics Cookies: • I use basic website analytics to understand: - How many people visit my website - Which pages are most popular - How visitors find my website • Data is anonymized and aggregated • Helps me improve the website experience No Marketing Cookies: • I do NOT use cookies for advertising • I do NOT track you across other websites • I do NOT sell cookie data to third parties Third-Party Cookies: • Payment processors (Stripe, PayPal) may use cookies during checkout • These are governed by their privacy policies • Required for secure payment processing Managing Cookies: • You can control cookies through your browser settings • Most browsers allow you to refuse or delete cookies • Disabling essential cookies may affect website functionality • Instructions: [Browser Settings] → [Privacy] → [Cookies] My Approach: As a solo business owner, I keep tracking minimal. I only collect what I need to improve your experience and provide better service. I don't have the resources or interest in extensive tracking systems.
7. Data Retention
I retain your information based on business needs and legal requirements: Active Clients: • Information kept for the duration of our working relationship • Project files, communications, and reports stored for reference • Helps me provide consistent service across multiple projects Completed Projects: • Project documentation retained for 7 years (for legal and tax purposes) • Useful if you return for future projects • Allows me to reference past work and supplier relationships Former Clients: • Basic contact information retained unless you request deletion • Allows me to reach out with relevant updates or opportunities • You can request deletion anytime Marketing Contacts: • Newsletter subscribers retained until you unsubscribe • Consultation inquiries kept for 2 years • Inactive contacts may be removed after 3 years Website Analytics: • Anonymous usage data retained for 26 months • Helps me understand website performance over time Legal Requirements: • Some information must be kept for tax and legal purposes • Retention periods vary by jurisdiction • Typically 7 years for business records Deletion Process: When I no longer need your information: • Files are permanently deleted from my systems • Backups are overwritten within 90 days • Physical documents are securely shredded Request Early Deletion: Contact me anytime to request deletion of your information: 📧 charles@charlesleesourcing.com I will delete what I can, subject to legal obligations. My Approach: As a solo operator, I don't hoard data. I keep what's necessary for providing good service and meeting legal requirements, and I regularly clean up old files.
8. International Data Transfers
My business operates internationally, which involves transferring information across borders: My Location: • I am based in Shenzhen, China • I work with suppliers throughout China • My clients are located worldwide • Information is stored and processed in China How This Affects You: • Your information will be transferred to and stored in China • China has different data protection laws than your country • I handle your information according to this Privacy Policy regardless of location Data Protection Measures: • I implement the same security practices for all client data • I respect international privacy standards • I use secure communication methods (encrypted email, WhatsApp) • I am personally responsible for protecting your information When Information Crosses Borders: To China: • Your contact information and project details • Product specifications and requirements • Communication history From China to You: • Supplier information and quotes • Factory audit reports and photos • Quality inspection reports • Shipment updates To Suppliers: • Only information necessary for your project • Shared with your knowledge and consent • Product specifications, quantities, quality requirements Your Consent: By using my services, you consent to: • Transfer of your information to China • Processing of your data according to Chinese laws • Sharing necessary information with Chinese suppliers My Commitment: As a solo business owner operating in China, I am transparent about where your data goes. I personally oversee all international transfers and ensure your information is protected regardless of location. Questions or Concerns: If you have concerns about international data transfers, contact me to discuss: 📧 charles@charlesleesourcing.com 📱 WhatsApp: +86-133-1083-5553
9. Third-Party Links and Services
My website and services may involve third-party websites and services: Third-Party Websites: • I may share links to supplier websites, industry resources, or helpful articles • These websites have their own privacy policies • I am not responsible for their privacy practices • Please review their privacy policies before providing information Third-Party Services I Use: Payment Processors: • Stripe and PayPal for secure payment processing • Subject to their respective privacy policies • I do not store your complete payment information Communication Tools: • WhatsApp (for client communication) - end-to-end encrypted • Email service provider (for professional communications) • Google Workspace (for document sharing and collaboration) Website Services: • Wix (website hosting platform) • Google Analytics (for basic website analytics - anonymized data) Cloud Storage: • Secure cloud storage for project documentation and backups • All providers are reputable and comply with data protection standards Social Media: • Links to professional social media profiles (if applicable) • Social media platforms have their own privacy policies No Unnecessary Third Parties: As a solo operator, I minimize the use of third-party services and only use those essential for providing quality service to you. Your Responsibility: • Review privacy policies of any third-party services you interact with • Understand how they collect and use your information • Make informed decisions about sharing your data I carefully select third-party services based on their security and privacy standards, but I cannot control their practices.
10. Changes to This Privacy Policy
I may update this Privacy Policy from time to time to reflect changes in my practices or legal requirements: When I Update: • Changes in my business practices or services • New tools or technologies I adopt • Legal or regulatory changes • Feedback from clients • Industry best practices How I Notify You: • Updated policy posted on my website with new "Last Updated" date • Significant changes highlighted at the top of the policy • Email notification to active clients for material changes • Continued use of my services constitutes acceptance of changes Your Options: • Review the updated policy carefully • Contact me directly if you have questions or concerns • Discontinue use of my services if you disagree with changes • Exercise your rights to delete your information Direct Communication: As a solo operator, I personally manage all updates to this policy. If you have questions about any changes, you can contact me directly and I will explain them to you. Version History: • Current version: January 19, 2026 • Previous versions available upon request I encourage you to review this Privacy Policy periodically to stay informed about how I protect your information. Transparency Commitment: I am committed to being transparent about how I handle your information. If you ever have questions or concerns, please don't hesitate to reach out to me directly.